LivePerson

In the current scenario, messaging is a preferred mode of communication. So, companies need to gear up to meet customer demands and stay connected.

What better than an AI driven platform to engage with your customers? Here comes the role of LiveChat software that we are going to highlight below.

LivePerson is an AI powered messaging platform to derive better conversions. Therefore, different businesses can answer questions through SMS, Facebook messenger, Whatsapp or Apple Business chat.

Also, known as the developer of LiveEngage a conversational messaging platform through which businesses can talk to their visitors real time. LiveEngage simply makes it convenient to monitor and manage bulk of conversations.

LivePerson: Key Points to Consider

1. A topnotch and sophisticated AI platform.
2. Easily identify topics that customers could be talking about.
3. A built-in automation interface with multiple options.
4. Its Smart Capacity feature that offers smart routing and scaling capability.
5. Proactive monitoring system to ensure security of crucial data.
6. You have a customizable dashboard and in-depth reporting tools to measure conversion rates.
7. You also get KPI metrics summary to further track the productivity.
8. Enjoy super-fast interactions and a tailored user experience.

So, building your personalised campaign is just few steps away, if you go for LiveEngage.