With its simple functional live chat features, Olark is a popular platform that allows you to chat with your site visitors, or prospective clients.
Olark: Key Points to Consider
- A clean and intuitive design to initiate and manage conversations.
- A stylish on-brand chat box to generate leads and entice customers.
- An easy-to-configure live chat automation tool to grow your business.
- Incorporate your brand colors, add pictures of your agent to boost engagement.
- Select from the the list of languages and use your preferred language.
- An automated messages feature helps saves time and operating costs.
- Build your customised forms with the flexible drag and drop editor.
- Real Time Reporting through Live chat reports helps you in prioritising tasks.
- You gain access to Live chat transcripts to gather most relevant details and customer feedback.
- Generate Real-time agent activity reports that support in team management.
- Easy integration with CRM like Salesforce, Hubspo,t and Highrise, etc.
A quality live chat software wherein the free plan offers you limited i.e. 20 chats per month. For unlimited conversations, you need to switch over to the paid plans. A quick and responsive chat solution to provide instant answers to the queries of your website visitors!